SOP for Returning of Online Rejection and Excess Material

OBJECTIVE

To provide a procedure for documentation and return of online rejected/leftover dispensed packing materials.

SCOPE

All online rejections and leftover dispensed packing materials.

RESPONSIBILITIES

Packing supervisor: for accounting of online rejected/leftover dispensed packing materials and shall coordinate with stores for the return of the same.

Warehouse Executive: for receipt of packing materials and storage.

Q.A. Manager: Verification of the same and its documentation.

PROCEDURE

For On-Line Rejected Packing Materials:

• In case of any rejection observed online, the packing supervisor shall fill the Returns Voucher/Credit Note with his observation and comments.
• The packing supervisor shall forward this to Production Head and Q.A. Manager, for their comments and observations.

• The Returns Voucher/ Credit Note shall be forwarded to the warehouse together with the rejected items.
• The rejected items shall be kept in the reject area.
• A disposition shall be made by Q.A Manager whether to destroy or send it back to the Supplier.
• A notification will be sent to the supplier by the Logistics Manager who shall liaise with the supplier of the material.

ALSO READ: SOP for Stock Rotation of Raw Materials, Packing Materials and Finished Goods

For leftover Packing Material:

• Only un-coded materials shall be acceptable, coded materials to be destroyed.
• During production, some loss due to unforeseen circumstances may take place during different stages of product handling. This will lead to fewer packing materials being used as compared to the actual batch size. This in turn will lead to leftover packing material.
• In a single product campaign, several numbers of batches are being taken which results- in the leftover quantity of packing materials. This shall be carried over to the next batch.

• At the end of the campaign run, check the quantity of leftover packing material and return only intact packs to stores.
• Destroy loose material if any.
• Enter the quantity of leftover packing material in the Returns Voucher with the reasons.
• Get approval of the Production Head and Q.A. Manager. Return the intact pack to the store's department along with the Returns Voucher/ Credit Note.
• In the next batch of the same product, the warehouse shall issue first this pack as per FIFO (first in first out)
• A carbon copy shall be attached in that particular Batch Record (Last Batch).
• The returned material shall be consumed first when it is issued to production for the second time.
• Return the material immediately after the campaign or the end of the planned production.

ABBREVIATIONS

QA: Quality Assurance

FIFO: First In First Out

REVISION HISTORY

Nil

ALSO READ: SOP for Receipt of Raw and Packing Material